Support

We have a new ESC Customer Community

Submit and track cases, download software and firmware, read knowledge base articles, download your license keys, take part in groups and more.

Login to the Community for Support

Customers: Contact the ESC Support team 365/24/7
(512) 250-7901

Normal support hours are 6am to 6pm Central. Emergency phone calls with potential data loss are responded to at all times.

Request Support Access

Your data is the core of your business.
Protect it with ESC | DASProtect

ESC offers comprehensive plans designed to protect you from unforeseen increases in your compliance costs resulting from incremental charges for technical support, software and firmware updates, hardware maintenance and professional services

Learn More about DASProtect

User Group

Current customers are invited to participate in our twice-yearly user group meetings where we share regulatory and product news and attendees swap tips and keep up with industry changes.

Downloads

Software and firmware updates, full documentation and release notes are available in the new ESC Customer Community.

Training

Explore our training options, some paid and some free, some in the classroom and others online.