Public IP Address Change

Published Aug 30, 2019

Appropriate logo for Support Notice

ESC is changing our public IP address this weekend.

What is Changing?

ESC is changing our public IP address this weekend.
  • The previous IP address is currently 207.243.7.29/32.
  • The new IP address will be 193.105.21.0/24.


Impact

If your VPN firewall whitelisted our previous IP address to allow access to your StackVision systems, our support and engineering teams will not be able to connect to your VPN until the firewall is updated.


What Action Do You Need to Take

If your IT group utilizes IP whitelisting in your firewall, they will need to add our new IP address in your firewall whitelist. Additionally, keep the old IP's whitelisted for a period of three months.

This notice relates to the following ESC products: StackVision|Data Controllers