Fall 2017 User Group - Survey Results

Published Jan 11, 2018

Many thanks to everyone who participated in the fall User Group survey! We cannot stress enough how valuable your feedback is in aiding us to implement worthwhile meetings. 
These surveys are evaluated in detail and each response is given consideration. Customer satisfaction is a core value at ESC and the information we gather directly impacts future events.

With almost 60 replies, those who attended were able to tell us what they enjoyed and what they would like to see change in upcoming User Group meetings. Here are some of the highlights:

  • The new ESC Update format was engaging and popular with attendees
  • People loved the new 'Game & Gab' social event
  • Attendees found the StackVision demo table very beneficial
  • Additional food options should be made available for those with dietary restrictions
  • While respondents appreciated the ability to personally interact with ESC staff, it would be helpful if each employee were identified by department
  • We need to further emphasize that training is available at no cost to Fortress customers
  • 100% of respondents stated they would recommend the ESC User Group meeting to a friend or colleague

We truly appreciate everyone who weighed in. And for those unable to attend, we always welcome any suggestions you may have for upcoming events. Your feedback allows us as the ESC Steering Committee to ensure customers always leave User Group meetings satisfied and anxious to return. We hope to see you all in St. Louis this spring!

- The ESC Steering Committee
   Contact us directly here


Save the Date
ESC Spring 2018 User Group

Monday, April 30th & Tuesday, May 1st
St. Louis Union Station Hotel 
1820 Market Street • St. Louis, MO 63103
Followed by the EPRI User Group Conference

Learn more about the ESC User Group.